Call a travel agent in Southfield to reserve, or write instead
You can call a travel agent in Southfield at (248) 357-7426 from Monday to Friday, 9:30 a.m. to 5:30 p.m. Eastern. Written requests are answered within four phone hours.
Suite 140, Southfield
The Grateful Traveler LLC28400 Northwestern Hwy, Suite 140
Southfield, MI 48034
(248) 357-7426
desk@thegratefultraveler.com
| Monday to Friday | Phone answered 9:30 a.m. to 5:30 p.m. Eastern |
|---|---|
| Saturday and Sunday | Phone off; weekend requests wait for Monday |
| Written requests | Answered within four phone hours |
| Visits | By appointment, during phone hours |
The reply clock runs only while the phone is staffed: a request sent at 4:30 p.m. on a Friday is answered by 12:30 p.m. the next Monday.
The reply clock counts only the hours the phone is staffed. A request that arrives at 10 a.m. on a Tuesday is answered by 2 p.m. that Tuesday. One sent on a Saturday is answered by 1:30 p.m. on Monday.
Visits to the suite are by appointment during phone hours. Ask by phone or in writing, and we will set a time.
Phone for urgent changes, writing for quotes
Call when something about a reserved stay has to change soon, or when you would rather talk a trip through. Write when you want a quote, because a quote is a written document either way.
Desk address and records address
Requests and questions about stays go to desk@thegratefultraveler.com. Questions about the personal details we keep go to records@thegratefultraveler.com.
Ten fields to Suite 140
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